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Warranty

Dear Customers,


Please read and review this agreement before using this product. If you do not agree with or wish to accept the terms of this agreement then please do not use the product.

By using this product you agree to be bound by this agreement and represent you satisfy all of the eligibility requirements below.

Always follow the instructions in the manual, especially when it concerns devices which need to be assembled.

 

Warranty Range and Duration

 

Warranty & RMA


1. Cameras and Recorders

a. 1 years, products with your own logo or without logo

b. 2 years, products with FoxGhost logo


2. Terms and Conditions

a. The warranty starts from the delivery date from our factory;

b. During the warranty, any defective product will get repaired or replaced for free; 

c. The warranty is unavailable for those products which are broken by the violence or the carelessness or repaired or altered without the authorization.

d. A RMA form will be asked to fill in.


When buying used FoxGhost products, the product warranty remains measured from the time it was bought by the original owner.

 


Warranty Condition

 

In case of defect, return the product to your reseller with failure description, proof of purchase and all accessories.

During the warranty period you will receive a replacement product from the reseller if available.

For missing accessories such as user manual, or other items, contact our Service Centre.

Warranty will be void in cases of opened products, physical damage, misuse, modification, repaired by unauthorised persons, carelessness and using the product for other purpose than its intended use.


Warranty Does Not Include

 

Power supplies, batteries, antennas and all other products integrated in, or directly connected with, the main product or products that may reasonably assumed to have a different wear pattern than the main product are therefore not covered by the FoxGhost guarantee.

Warranty does not apply when incorrect or improper use, external influences and/or opening of the housing has been done by parties other than FoxGhost. Any unit or defective part which has been replaced shall become our property.

Repairing the unit must be done by Wale qualified personnel. The warranty expires immediately if the unit is repaired and/or when the product is used.

Damage caused by accidents or disasters, such as fire, flood, earthquake, war, vandalism or theft.

In no event shall the manufacturer be liable for any consequential or incidental damages, including any loss of business profits or any other commercial damages, arising out of the use of its product.

 

How to Get Warranty

 

If you discover what you believe is a product defect for any FoxGhost product, please contact the store where the FoxGhost product was purchased for the warranty service.

FoxGhost always attempts to provide you the best service as possible.

Add: Jinwen Guihua Industrial Park,No.38 Huimin 1 st Road ,Guihua Community, Guanlan Street,Longhua District,Shenzhen

Web:www.foxghost.com
Tel:+86 0755 89502962 
Email:sales@foxghost.com